Organizational Development:

Susan McGraw Consulting specializes in career and organizational development, change management, and strategic planning.  Services include: consulting, market research, facilitation, training, speaking, and coaching, tailored to the unique needs of each client organization.  


We design custom programs to enhance individual, team, organizational, and community success.  Programs address five levels of effectiveness:

  • Community-wide

  • Organizational

  • Managerial/Leadership

  • Interpersonal/Team

  • Individual/Personal


When working with a client organization, we:

  • Conduct a thorough needs assessment (i.e., key employee/stakeholder interviews,focus groups, surveys, or market research, etc.) to identify the team, organization, or community results to be achieved.

  • Clarify the desired "ideal" outcome(s) resulting from the process.

  • Determine barriers to achieving the "ideal" outcome(s).

  • Design custom intervention(s) to meet the unique needs of the group, which could include:  

    • ​Strategic Visioning

    • Planning

    • Goal Setting

    • Metrics Development

    • Performance Evaluation

    • Custom Designed Employee Development Training Programs

    • Individual and Team Style Assessments

    • Performance Coaching

    • Group Process Facilitation

  • Implement the custom-designed intervention(s)

  • Determine the results of the process.

Feel free to give us a call or email us for more
information on programs & services:; 734-449-9360.